# **How to Fix It When Facebook Messenger Won’t Load Messages**
Is **Facebook Messenger failing to load messages**, showing a blank screen, or stuck on “Connecting”? This issue can happen due to **app glitches, network problems, or server outages**.
Here’s a **step-by-step troubleshooting guide** to fix Messenger when it won’t load messages in **2025**.
—
## **1. Check Facebook & Messenger Server Status**
Before troubleshooting, check if **Facebook/Messenger is down**:
– Visit **[Downdetector](https://downdetector.com/status/facebook/)**
– Search **#FacebookDown** or **#MessengerDown** on **Twitter/X**
If there’s an outage, **wait for Facebook to resolve it**.
—
## **2. Basic Quick Fixes (Try These First!)**
✅ **Restart the Messenger app** (Close & reopen).
✅ **Check your internet connection** (Switch between Wi-Fi & mobile data).
✅ **Log out & log back in** (Settings → Log Out).
✅ **Clear Messenger cache** (Android: *Settings > Apps > Messenger > Storage > Clear Cache*).
✅ **Update Messenger** (App Store/Play Store).
—
## **3. Advanced Troubleshooting Steps**
### **Fix 1: Force Stop & Relaunch Messenger (Mobile)**
1. **Android:**
– Go to **Settings > Apps > Messenger**
– Tap **”Force Stop”** → Reopen the app.
2. **iPhone:**
– Swipe up (or double-press Home) to close Messenger.
– Relaunch it.
### **Fix 2: Reinstall Messenger**
– **Uninstall Messenger** → Reinstall from **[App Store](https://apps.apple.com/app/messenger/id454638411) / [Play Store](https://play.google.com/store/apps/details?id=com.facebook.orca)**.
– Log back in.
### **Fix 3: Disable VPN or Proxy**
– VPNs can block Messenger. **Turn off your VPN** and retry.
### **Fix 4: Check Date & Time Settings**
– **Incorrect time settings** can break Messenger.
– **Enable “Automatic Date & Time”** (Settings > System > Date & Time).
### **Fix 5: Use Messenger on Desktop/Browser**
– If mobile isn’t working, try **[Messenger Web](https://www.messenger.com/)**.
—
## **4. Still Not Working? Try These Last Resorts**
🔹 **Check Storage Space** (Delete unused apps/files).
🔹 **Disable Battery Saver Mode** (Can block background data).
🔹 **Reset Network Settings** (Settings > System > Reset > Reset Wi-Fi/Mobile).
🔹 **Contact Facebook Support** ([Report a Problem](https://www.facebook.com/help/)).
—
## **Final Fixes & Prevention Tips**
✔ **Keep Messenger updated.**
✔ **Restart your phone weekly.**
✔ **Avoid beta versions (they can be buggy).**
—
### **Why Does This Happen?**
– **App bugs after updates**
– **Poor internet connection**
– **Server outages**
– **Cache/data corruption**
—
## **Conclusion**
If **Messenger won’t load messages**, try **restarting, clearing cache, or reinstalling**. If the problem persists, check for **server issues** or contact support.
**Did this fix your Messenger? Let us know in the comments!**
